Customer Video Check-ins – vidBoard.ai
Customer Video Check-ins

Transform Your
Customer Relationships
with AI-Powered
Video Check-ins

Create meaningful, personalized video check-ins that strengthen relationships and increase retention without overwhelming your customer success team. Transform your customer relationship challenges into competitive advantages with AI-powered video messages that show you genuinely care.

65% Higher Retention Rate
80% Faster Issue Resolution
70% Cost Reduction
2K+ Customers Engaged
94% Satisfaction Score
5 Min Setup

Sample Customer Check-in Video

How It Works

From Purchase to Loyalty
in 3 Simple Steps

Turn every post-purchase moment into a relationship-building opportunity with AI-powered video check-ins that make customers feel genuinely valued.

Craft Check-in Message
01

Craft Your Check-in Message

Use our AI script generator to create warm, genuine post-purchase messages in seconds. Personalize with the customer's name, product purchased, and tailored usage tips so every check-in feels handcrafted, not automated.

AI Script Generator Purchase Variables Smart Personalization
Choose Brand Representative
02

Choose Your Brand Representative

Select from 100+ realistic AI avatars or build a custom digital twin of your customer success team. Each avatar delivers your check-in message with 99.5% lip-sync accuracy across 125+ languages ensuring every customer feels heard.

100+ Avatars Custom Avatars Voice Cloning
Send and Track Satisfaction
03

Send & Track Satisfaction

Automatically deliver personalized video check-ins at exactly the right moment. Post-purchase, post-service, or at renewal time. Track open rates, watch time, and satisfaction scores to continuously improve your customer experience strategy.

Automated Sending Satisfaction Tracking Multi-Channel Delivery
Customer Retention

65% Higher Retention

Customers who receive personal video check-ins are significantly more likely to repurchase and remain loyal to your brand.

Faster Resolution

80% Faster Resolution

Proactively address issues before they escalate, resolving customer concerns faster than any reactive support model.

Cost Reduction

70% Cost Reduction

Replace expensive outbound calls and manual follow-ups with automated AI video check-ins at a fraction of the cost.

Satisfaction Score

94% Satisfaction Score

Customers feel genuinely valued when brands reach out personally — driving higher CSAT and NPS scores across every touchpoint.

Loved By Creators

See How vidBoard is Transforming Users' Content Strategy

See how creators, coaches, and teams use vidBoard to save hours and scale video content effortlessly

I use vidBoard to create 30 videos daily. vidBoard saves me 4–5 hours every day.

Dean Arnett
Dean ArnettBBC News
★★★★★

Creating 15 personalized video pitches a day used to be impossible. Now I do it in under 30 minutes.

John Pastor
John PastorMarketing Specialist
★★★★★

I was nervous about showing up on camera. vidBoard made it easy. Now I post product videos every day. And sales have gone up 28%.

Julia LeFevre
Julia LeFevreDemand Generation, AWS
★★★★★

We needed a way to share impact stories fast. vidBoard let us create 12 polished videos in one day, with no editor involved.

Nikita
NikitaVisual Communication Designer
★★★★★

I use vidBoard to create 30 videos daily. vidBoard saves me 4–5 hours every day.

Dean Arnett
Dean ArnettBBC News
★★★★★

Creating 15 personalized video pitches a day used to be impossible. Now I do it in under 30 minutes.

John Pastor
John PastorMarketing Specialist
★★★★★

I was nervous about showing up on camera. vidBoard made it easy. Now I post product videos every day. And sales have gone up 28%.

Julia LeFevre
Julia LeFevreDemand Generation, AWS
★★★★★

We needed a way to share impact stories fast. vidBoard let us create 12 polished videos in one day, with no editor involved.

Nikita
NikitaVisual Communication Designer
★★★★★

Our ad creatives used to take 3–4 days. With vidBoard, we produce 15+ versions in under 2 hours.

Prielle Tilwe
Prielle TilweUX Designer, Capgemini
★★★★★

I created 20 lesson videos in one afternoon. I've never felt so productive. It's like having a video team on my laptop.

Wilfried Bechtle
Wilfried BechtleDigital Marketing Expert
★★★★★

My team uses vidBoard daily. We literally cut video production time by 90%, and our clients noticed the difference immediately.

Div Gandhi
Div GandhiMotion Graphics Designer
★★★★★

vidBoard makes it really easy for me to turn simple ideas into videos for landing pages and client campaigns. What used to take hours now takes a few minutes.

Shaun
ShaunAurah Digital
★★★★★

Our ad creatives used to take 3–4 days. With vidBoard, we produce 15+ versions in under 2 hours.

Prielle Tilwe
Prielle TilweUX Designer, Capgemini
★★★★★

I created 20 lesson videos in one afternoon. I've never felt so productive. It's like having a video team on my laptop.

Wilfried Bechtle
Wilfried BechtleDigital Marketing Expert
★★★★★

My team uses vidBoard daily. We literally cut video production time by 90%, and our clients noticed the difference immediately.

Div Gandhi
Div GandhiMotion Graphics Designer
★★★★★

vidBoard makes it really easy for me to turn simple ideas into videos for landing pages and client campaigns. What used to take hours now takes a few minutes.

Shaun
ShaunAurah Digital
★★★★★
FAQs

Frequently Asked Questions

Everything you need to know about creating personalized videos with vidBoard

Our AI avatars are incredibly realistic with 99.5% lip-sync accuracy and natural-looking movements. They use advanced deep learning technology to create lifelike expressions and speech patterns. You can choose from 100+ pre-made avatars or create a custom avatar from just a single photo. Most viewers can't tell the difference between our AI avatars and real people.

Once you've set up your script and chosen your avatar, vidBoard generates personalized videos in under 30 seconds each. For bulk creation, you can generate hundreds of personalized videos simultaneously in just a few minutes. The entire process from script to finished video typically takes 2-3 minutes total.

Absolutely! vidBoard offers voice cloning technology where you can record a 30-second sample and we'll reproduce your voice in 125+ languages. You can also create custom avatars from just a single front-facing photo. This allows you to maintain your personal brand while scaling your video content effortlessly.

vidBoard supports 125+ languages with natural-sounding AI voices, making it perfect for global outreach. We export videos in all major formats (MP4, MOV, AVI) and can optimise them for different platforms — email attachments, LinkedIn messages, social media posts, and landing pages with appropriate aspect ratios.

vidBoard reduces video production costs by up to 95% compared to traditional methods. Instead of spending thousands on video crews, studios, and editing, you get unlimited access to professional-quality video creation for a fraction of the cost. We offer flexible plans starting with a free tier, plus lifetime deals that eliminate recurring expenses entirely.

Start for Free Today

Ready to Transform
Your Videos
?

Join 16,000+ creators who've revolutionized their content with AI-powered personalized videos. Start creating authentic, engaging videos that convert prospects into loyal customers.

No Credit Card Required
Setup in 60 Seconds
16,000+ Happy Users